1 hour ticket response
We are dedicated to delivering a fast and proper response to every technical support ticket sent by a customer. Our capable client support staff representatives will examine your issue and will think of the best option. We offer a 1–hour response time guarantee for all support tickets. In fact, the average tech support ticket response time has proved to be twenty minutes.
A Premium–Quality Client Support Service
Each member of our technical support staff has several years of experience in the website hosting plans sphere and most of them have worked for us for at least five years. They all are ready to answer all your requests in the most efficient way possible.
An Easy–to–Navigate Help Center
In the Web Control Panel you can find an easy–to–browse Help Center section where you can find quick suggestions on how to use our services. You can find the answers to your questions in the F.A.Q. repository, find more info in the web hosting account administration articles or watch the how–to video tutorials.