Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • You can find nearly all the answers to your questions in the intuitive Help Center included in’s Web Control Panel. It features an exhaustive database with commonly asked questions and exhaustive educational articles contributed by our seasoned tech support staff.

  • Top quality support service
  • Instructional Videos

  • For those who’d rather find out how to remedy a commonly encountered problem by watching an instructional video, we have added a compilation of video tutorials to our Web Control Panel. All the video lessons are brief and simple to follow. They offer visual demonstrations of different site administration operations.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • We back up all semi–dedicated servers with a round–the–clock support service and a 1–hour support ticket response guarantee. Our qualified techs will be online 24/7/365 to attend to your inquiries and to settle any problem that you might stumble upon. Simply submit a technical support request from the Help section and we’ll respond back to you in a jiffy.