Phone Support in Website Hosting
Because we have live telephone support 14 hours a day, you have the option to contact us and talk to one of our customer support agents to get more info about all website hosting plans that we provide and make sure that our servers match the system requirements for your web sites before you purchase anything. For your benefit, we have phone numbers on as many as 3 different continents so that you will be able to call the one nearer to you - in the U.S.A., the UK or Australia. In case you are already an existing customer, you can call us about general and billing matters, and even about some technical issues. If the issue is strictly technical or it requires more time to analyze, you'll have to go through our ticketing system, which will allow both you and our tech support team to monitor the information supplied by each side.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day phone support, you can be certain that there will always be somebody to help you if you have any queries about the semi-dedicated server packages that we supply. Whether you'd like to learn more about the plans, you have some billing issue or some general problem, you can just give us a call. Although some more complex troubles may require a support ticket so as to give some time to our tech support crew to investigate, we'll assist you with quite a lot of tech questions on the phone as well, saving you time and efforts. Since we have data centers on as many as 3 different continents - in the USA, the United Kingdom and Australia, we have local telephone lines in these countries as well. If you're in another country, we have an international number where you'll be able to get in touch with us.