Live Chat Support in Website Hosting
Along with the telephone and ticket support, we offer live chat support too. You can contact us every single day, which includes weekends and holidays, and we will give you more info about the website hosting plans that we supply in case you are not among our customers yet, or about general and billing questions when you already have an account. Though for strictly tech matters you have to open a ticket to the technical support team, as such matters need extra time to be dealt with, you can still get in touch with us on the live chat for some technical details. For instance, we can assist you to set up an email address in your email client or troubleshoot multiple issues, saving you considerable time. Even when our telephone lines are already off for the day, you'll be able to speak with a live person.
Live Chat Support in Semi-dedicated Servers
Thanks to the live chat support service that we supply with all our semi-dedicated hosting plans, you'll be able to get the the right answers for any questions you have or get various issues dealt with without delay. The chat service is accessible each and every day, thus you will be able to contact an agent even on holidays and weekends. In case you're unsure which package is better for your web sites or if our innovative cloud hosting platform covers some system requirements, you may join the live chat before purchasing anything. If you're a current customer, you can obtain more details about billing issues, account settings as well as a variety of common tech troubles you may experience, for example if you are unable to install an email account in a client on your computer system. Our live chat can save you a considerable amount of time no matter where you are or when you get in touch with us.