24/7 Customer Support in Website Hosting
We provide 24/7 customer, billing and technical support for all of our website hosting plans. Even if you aren't our customer yet and you have some questions, we will help you promptly and supply you with the needed info, so as to give you a choice to make the best decision when you obtain your new website hosting account. We are available at any time, including holidays and weekends, and we offer various means of communication to contact us - phone, live chat, emails and support tickets. To make things easier for you, we have a couple of telephone numbers globally, so you'll be able to call the one which is closer to you. The maximum response time for the e-mail messages and the tickets is 1 hour. The standard response time is no more than 15-20 minutes, which means that you can forget all about waiting for days and nights to get support for any kind of task or issue, irrespective of its complexity.