Setting up a CNAME record for any of the domain addresses or subdomains that you've got in the hosting account will enable you to direct it to a different domain/subdomain. The forwarded domain name will lose all of its records - A, MX etc, and will take the records of the Internet domain it's being forwarded to. In this light, you can't create a CNAME record to redirect your domain name to a third-party company and keep a working email service with the first hosting company. It's also essential to know that a CNAME record is always a string of words rather than a number as it's often wrongly identified as the A record of the domain being forwarded. One of the major uses of a CNAME record is to forward a domain address which you own through one provider to the servers of another provider if you have created a site with the latter. This way, the Internet site will appear under your own domain, not under some subdomain provided by the third-party company.

CNAME Records in Website Hosting

If you have a website hosting plan through our company and you would like to set up a CNAME record, it will take you a few mouse clicks to make it happen. You can access the DNS records for all domain addresses and subdomains hosted within your account from the Hepsia CP that comes with each plan and adding a new record is as simple as clicking on a button, picking out the type, which will be CNAME in this case, entering the actual record value and saving the change. If you have never added this kind of record before, you will find a Help section with a detailed video tutorial you can watch, or you can simply contact us and we will help you with this task. If you have built an Internet site via another company, you want to use a private URL for your webmail or you want to designate a subdomain to be used with the services of a different provider, such as Google Apps, all it takes is creating a CNAME record with a few clicks inside your CP.

CNAME Records in Semi-dedicated Servers

If you have a semi-dedicated server from our company and you want to create a CNAME record, it will take just a few mouse clicks to complete this task. The plans are managed using our in-house built Hepsia hosting CP in which you will find a section dedicated to the DNS records of the domain names and subdomains hosted within the account. To create a CNAME record, you'll simply have to pick the record type and the hostname (domain or subdomain), key in where the latter will be pointed to and save the modification. The new record will be active almost immediately in our system and will propagate worldwide within several hours. Changing or deleting an existing CNAME record inside the account is just as easy and takes a click. In case you experience any difficulties, you can go through our detailed help article, check out the short video on the subject that we have added in the CP, or you can just contact us for assistance.